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Ideas to Inspire Blog Content
I’m making a new effort to increase the good, usable content of this site and blog, starting today. With that in mind, here are some ideas for ways to produce better, more frequent, valuable content on your blog. Set up Google Alerts. This free service from Google can email you an alert whenever it finds a…
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Better Manuals
A few simple points like these can make the difference between instructions or a manual that will help and support your user versus one that will frustrate and discourage. Often these materials are your users first contact with your support system. Leave them with a positive feeling about how you take their enthusiasm for your…